Shop FAQs

When will my order be shipped?

It typically takes 2-5 business days for an order to be shipped.

Are import duties included in the shipping charge?

Customs duties & import fees are not included in the listed price and may be charged separately by customs depending on where you live. Please check with your local customs office for more information.

Do you accept returns?

Yes, I gladly accept returns. If you're not completely happy with a purchase, just let me know and send the product back in its original packaging within 14 days of receiving the artwork.

What if there's a problem with the product?

If you received an incorrect, defective, or damaged product, please get in touch immediately. Send a photo of the problem to contact@yasuartstudio.com. I will exchange the product or refund you in full.

What payment methods do you accept?

Visa, Mastercard, American Express, and PayPal 

 Are there countries you cannot ship to?

For now, shipping is not available to Cuba, Iran, Crimea, Syria, and North Korea. This list may change periodically. Shipping is available to all other countries.

Have other questions?

Use the contact form to get in touch.